If your item is personalised - As these items are custom-made to your needs, you won't be able to cancel. The breakdown must be entirely due to a sudden and unforeseen defect causing the actual breaking of a part. The three main Credit Reference Agencies are Experian, TransUnion and Equifax. To access the Credit Reference Agency Information Notices (CRAIN) please follow the links below. Administrator” –Castelan Limited, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY Studio Pay is the name of the credit account used by many Ace customers. You can find more information about the Studio Pay service in the Financial Services area of this help centre.

Compensatory Interest is the standard rate of interest that can be applied by businesses in the UK in relation to money being owed. This interest is applied at an annual rate of 8%. Processing data is a serious business and we understand that, find out more in the information below about your data protection rights and how we collect, use, share and store your personal information. This may include personal information we already hold about now plus further personal information we might collect about you, either from you or from a third party. How we use your personal information will depend on the relationship you have with us. Please be aware that we do not knowingly sell to under 18-year old's and therefore do not process children's personal data except for the minimal data used during personalisation of goods.Prior to 2021 the products would have been rated between A for high efficiency, and an F for low efficiency. However, the rating system became complicated as more efficient models were introduced and rated A, A and A. Whenever we process your personal information, we must have something called a "legal basis" for what we do. The different legal bases we rely on are below but for the most part we use the 'Performance of a contract' legal basis. Where we do use 'Consent' we will make sure that the opt in preference in clear and simple to see. Then, finally, repaying any amounts we have added to your account since the previous statement date in the We think it is important you understand how interest will be charged on your Studio Pay Credit Account along with any other credit options like Buy Now Pay Later and Interest Saver. This will make sure there are no unwanted surprises and you know what you are opting in to. You comply with any duties detailed under each section of the Policy Document and under the insurance as a whole.

We need to make sure we are sending out a cheque to the correct individual which would be the personal representative of the late account holder. In the short-term, there could be an option to provide you with Breathing Space which helps you by:You can use this bank giro credit form when you want to pay over the counter in a bank, building society or at a post office. This insurance is designed to repair or replace your product if it is accidentally damaged or breaks down and fails to operate as intended by the manufacturer. Breakdown is covered outside of the manufacturer’s guarantee period. We'll also analyse and combine the information collected (sometimes automatically) to understand the way you use your account and our services as well as what you might like and what you might do. Through our analysis we may create a profile of you to help us predict your financial behaviour and preferences so we can provide services to you ('profile information').